Privacy and Cookies Policy

This Privacy Policy describes how your Personal Information is collected, used, and shared when you visit or make a purchace from ginta.com (the “Site” or “we”). 

PERSONAL INFORMATION WE COLLECT 

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”. 

We collect Device Information using the following technologies: 

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”. We may also collect additional information if you contact us for customer support. 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. In this Privacy Policy, we refer to any information that can uniquely identify an individual as “Personal Information”.  

HOW DO WE USE YOUR PERSONAL INFORMATION? 

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping and fulfilment of your order, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 

- Communicate with you; offering products for sale, and keeping you up to date on new products, services, and offers. 

- Screen our orders for potential risk or fraud; and 

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

MINORS 

The Site is not intended for individuals under the age of 18 (Eighteen). We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion. 

SHARING PERSONAL INFORMATION  

We share your Personal Information with third-party service providers to help us provide our services and fulfill our contracts with you, as outlined above. Here are the third parties we share your Personal Information with: 

• Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. 

• Google Analytics: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

Please note that these third parties may be located and operate outside of the European Economic Area (EEA). When we share your data with these third parties, we ensure appropriate safeguards are in place to protect your Personal Information. 

Please note, however, that we may also be compelled to share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights. 

We encourage you to read the privacy policies of any third-party service providers we share your information with so that you understand how your Personal Information will be handled by these providers. 

BEHAVIOURAL ADVERTISING 

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.  

You can opt-out of targeted advertising by using the links below: 

- Facebook: https://www.facebook.com/settings/?tab=ads. 

- Google: https://www.google.com/settings/ads/anonymous. 

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/. 

RETENTION  

When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to delete this information.  

LAWFUL BASIS 

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases: 

- Your consent; 

- The performance of the contract between you and the Site; 

- Compliance with our legal obligations; 

- To protect your vital interests; 

- To perform a task carried out in the public interest; 

- For our legitimate interests, which do not override your fundamental rights and freedoms. 

YOUR RIGHTS  

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you and to ask that your Personal Information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us through the contact information below. 

Additionally, if you are a resident of the EEA we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR. 

CCPA  

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’) and to ask that your Personal Information be corrected, updated, or deleted. If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below. 

Compliance with the UK Data Protection Act 

We are committed to ensuring our practices comply with the UK Data Protection Act 2018 (DPA), in addition to the General Data Protection Regulation (GDPR). The DPA governs the use and protection of personal data in the UK, and we strive to ensure that all personal information is processed in line with the key principles of the DPA: 

• Lawfulness, fairness and transparency: We are clear about why we are processing your personal data, and this processing is carried out in a fair and transparent manner. 
• Purpose limitation: We only use your personal data for the purposes we have stated, and do not process it in a way that is incompatible with these purposes. 
• Data minimisation: We ensure that we only collect the personal data that we need for our specified purposes. 
• Accuracy: We aim to keep all personal data accurate and up to date. 
• Storage limitation: We do not keep personal data for longer than is necessary for our stated purposes. 
• Integrity and confidentiality: We use appropriate measures to keep personal data secure and protect it against unauthorised or unlawful processing and accidental loss, destruction or damage. 

If you are a UK resident, you have certain rights under the DPA, including the right to access, rectify, or erase your personal data, restrict or object to its processing, and data portability. If you wish to exercise these rights, please contact us using the contact information provided. 

COOKIES  

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you do not have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor. 

By using our site, you are consenting to our use of cookies in accordance with this Privacy Policy. If you do not agree to our use of cookies, you should set your browser settings accordingly or not use our site. Please note that if you disable cookies, some parts of our site may not function properly.We use the following cookies to optimize your experience on our Site and to provide our services. 

COOKIES NECESSARY FOR THE FUNCTIONING OF THE STORE  

 
REPORTING AND ANALYTICS  

 
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device. 

Third-party cookies: Our website may also use third-party cookies, which are cookies from a domain different than the domain of the website you are visiting, for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes: 

For example, we may use: 

• Google Analytics Cookies: Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services. It may use the Data collected to contextualize and personalize the ads of its own advertising network. 

• Social Media Cookies: These cookies are used when you share information using a social media sharing button or “like” button on our website or you link your account or engage with our content on or through a social networking site such as Facebook, Twitter or Instagram. The social network will record that you have done this. This information may be linked to targeting/advertising activities. 

• Advertising Cookies: These are placed by third-party advertising platforms or networks in order to, deliver ads and track ad performance, enable advertising networks to deliver ads that may be relevant to you based upon your activities (this is sometimes called “behavioral” or “targeted” advertising). 

You can choose to disable or selectively turn off our cookies or third-party cookies in your browser settings. However, this can affect how you are able to interact with our site as well as other websites. 

Please note that opting out of advertising networks does not mean that you will not receive advertising while using our Services or on other websites, nor will it prevent the receipt of interest-based advertising from third parties that do not participate in these programs. It will, however, exclude you from interest-based advertising conducted through participating networks, as provided by their policies and choice mechanisms. 

If you want to opt out of these third-party cookies, you can do so by visiting the Network Advertising Initiative’s deactivation page or the Digital Advertising Alliance’s opt-out portal. 

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible. 

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org. 

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above. 

DO NOT TRACK  

Please note that we do not alter our data collection and use practices when we detect such a signal from your browser. 

CHANGES  

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. 

CONTACT US 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@ginta.com. 

Last updated: 25-07-2023